Case StudiesServiceOS
Home & field services · SaaS · 2025
ServiceOS
A complete operations system for service companies — scheduling, dispatch, customer history, and invoicing in one place.
- Client
- ServiceOS
- Timeframe
- 12 weeks
- Primary outcome
- +41% faster job turnaround
+41% faster
Job turnaround
87%
Same-day invoices
−52%
Missed appointments
01 · Problem
What was holding the business back
Service businesses were juggling phone calls, spreadsheets, and disconnected tools. Jobs were double-booked, technicians lacked context in the field, and invoices went out late — which slowed cash flow and frustrated customers.
02 · Solution
What we built to fix it
We built ServiceOS as a practical SaaS platform around the real service day: book the job, dispatch the right tech, capture work on-site, and invoice before the day ends. Office staff and field teams finally share one live system.
- 01Designed a dispatch board and calendar that owners can run in minutes
- 02Created mobile-friendly job views with notes, photos, and customer history
- 03Connected CRM-style customer records to every appointment
- 04Automated invoice creation when jobs are marked complete
Want a similar outcome for your business?
Get a free estimate with a recommended path and rough timeline.
03 · Technologies
The stack behind the product
Next.js
TypeScript
Node.js
PostgreSQL
Maps & Routing APIs
Twilio Notifications
Stripe Billing
04 · Screenshots
Product moments from the live experience
05 · Results
Outcomes that mattered to the business
- Job turnaround
- +41% faster
- Same-day invoices
- 87%
- Missed appointments
- −52%
“ServiceOS replaced the chaos. Our office is calmer, crews are clearer, and we get paid faster.”
Next project
Want results like ServiceOS for your business?
Tell us the bottleneck you need removed. We’ll recommend a clear plan, timeline, and investment range.
